Managing Aggressive Behaviour and Personal Safety Training  for Australian Businesses

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Achievement Awareness Training

The following AAT courses all contain strategies for integrating personal safety skills with professional communication techniques to help manage unpredictable behaviour and situations.


All AAT courses can be tailored to meet specific organisational needs.

Course 1: Managing Aggressive Behaviour and Personal Safety

Course focus:

Angry, Aggressive, Threatening and Potentially Violent Situations

Duration: 2-Days


This course is AAT's most popular course and is very comprehensive. 

The course covers from dealing with conflict and anger through to managing aggression, intimidation and potentially violent incidents.

This course is designed to provide people with practical skills, techniques and strategies for managing angry, aggressive, threatening and violent behaviour in a safe and professional manner.

The course incudes basic self-defence strategies designed to help people get away from harm.


The course has been structured to develop these practical skills over the 2-Days to help increase the memory retention and confidence levels of participants.

The emphasis is on providing staff with a range of appropriate responses for the difficult and sometimes potentially dangerous situations that they may encounter. 

The course will also heighten the awareness of staff for the need to take responsible and appropriate safety steps. This would include analyzing their work environments to develop and utilize proactive safety strategies. 

Course 2: Managing Aggressive Behaviour and Personal Safety

Course focus:

Angry and Aggressive Situations

Duration: 1-Day


This course content covers from dealing with conflict and anger through to managing aggression and intimidation.

Content incudes de-escalation techniques integrated with personal safety strategies to deal with intimidation, but does not include self-defence.

The course is designed for staff who are either mainly officed based or work in low risk field settings. 

Course 3: Managing Personal Safety 

Course focus:

Aggressive and Potentially Violent Situations

  Duration: 1-Day


This course content focusses on the practical personal safety strategies needed when dealing with aggressive, threatening and potentially violent behaviour.

The course is designed for staff who need to add practical personal safety strategies to their existing de-escalation skills or for staff that have personal safety concerns at their workplace or when they travel.

The course incudes basic self-defence strategies designed to help people get away from harm.



Course 2: Managing Aggressive Behaviour and Personal Safety

Course focus:

Angry and Aggressive Situations

Duration: 1-Day


This course content covers from dealing with conflict and anger through to managing aggression and intimidation.

Content incudes de-escalation techniques integrated with personal safety strategies to deal with intimidation, but does not include self-defence.

The course is designed for staff who are either mainly officed based or work in low risk field settings. 

Course 3: Managing Personal Safety 

Course focus:

Aggressive and Potentially Violent Situations

  Duration: 1-Day


This course content focuses on the practical personal safety strategies needed when dealing with aggressive, threatening and potentially violent behaviour.

The course is designed for staff who need to add practical personal safety strategies to their existing de-escalation skills or for staff that have personal safety concerns at their workplace or when they travel.

The course incudes basic self-defence strategies designed to help people get away from harm.



For a course tailored to your needs, contact AAT today on 08 8298 3969

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PO Box 185,
Brighton,
SA 5048

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